Product Guarantee and Warranty Policy

MilkManinc stands by the quality and craftsmanship of our products. We are dedicated to ensuring that every item you purchase fulfills our high standards of quality and longevity. Our Product Guarantee and Warranty Policy is intended to provide you peace of mind and reflect our trust in our goods.
Our commitment to quality is at the core of everything we do at MilkManinc. Each product is meticulously crafted to meet our exacting standards for durability and performance.


Product Guarantee.


We promise that all of our goods will be free of flaws in materials and workmanship at the time of purchase. If you see a flaw in one of our items, please notify us. Our commitment to quality ensures that all products are meticulously crafted to be free of any defects in materials and workmanship when you make a purchase. Should you discover any imperfections, please inform us promptly.
Customers are responsible for returning products within the specified 1-month warranty period, unused and in the original packaging.

Warranty Period

  • Clothing: All clothing items come with a 1-MONTH warranty from the date of purchase, covering manufacturing defects and material flaws.
  • Accessories: For accessories, our warranty extends for 3 MONTHS from the purchase date, covering defects in materials and workmanship.
Claim Process Contact Us: To initiate a warranty claim, please contact our customer support team at [milkincmgmt@gmail.com] with your order number and details of the issue.
Proof of Purchase: Include a copy of your purchase receipt or order confirmation. Photographic Evidence: Provide clear photos of the defect to help us assess the claim. Review: Our team will review your claim and get back to you within 5 business days with the next steps. If your claim is approved, we will provide instructions on how to proceed with the warranty process

Limitations and Exclusions

The warranty does not cover: Normal wear and tear. Damage resulting from misuse, abuse, or accidents. Alterations, modifications, or repairs not performed by Milkmaninc. Items purchased from unauthorized retailers. Please note that the warranty does not cover ordinary wear and tear on the product.

Resolution

Upon validating a claim, we may, at our discretion: Repair the item. Replace the item with the same or a comparable model. Offer a refund or store credit equivalent to the purchase price. Please note that the resolution process is subject to our discretion and may vary depending on the specific circumstances of each claim.

Questions

If you have any questions about our Product Guarantee and Warranty Policy or need assistance with a claim, please don't hesitate to reach out to our customer support team. We're here to help ensure your satisfaction with every Milkmaninc purchase. For further clarification on our Product Guarantee and Warranty Policy, feel free to contact our customer support team. Rest assured, we are dedicated to assisting you with any claims you may have.